Notes

Ch4

• watch 2 elements
  • the content of the conversation (the topic under discussion)
  • what people are doing in response
• dual-processing (simutaneously watching for content and conditions)
• watch for 3 different conditions
  • the moment a conversation turns crucial
  • signs that people don’t feel safe (silence or violence)
  • your own Style Under Stress
• 3 signals
  • physical
  • emotional
  • behavioral
• silence
  • masking
  • avoiding
  • withdrawing
• violence
  • controlling
  • labeling
  • attacking
• the test: Your Style Under Stress Test

Next session

• Homework
  • Ch?
• Host Volunteer
  • foo
  • bar

Updated: 20 October, 2021
Created: 20 October, 2021